08 numbers
Good News for BT subscribers regarding 0845 numbers
Good news came on the 17th January, 2009 for more than 14 million BT users that now they wont be anymore on calling 0845 numbers. After a considering the complaints that customers made, the British Telecoms, as the largest telecom company in the UK, decided to abolish call charges on both 0845 and 0800 numbers. This news has be been welcomed by BT subscribers, as from now onwards they wont be charged calling on local rate premium numbers. This is also an opportunity for 0845 users to increase their sales, as more and more people will contact to share their enquiries with the company.
The cost to BT associated with this change is reportedly tens of millions of pounds, according to the company’s official press release and seemingly, in order to recoup some of this, BT is increasing the charges for some of its services from 1st April 2009. These changes include:
• Standard BT line rental increasing from £11.50 to £12.50 per month.
• The cost of UK daytime calls rising by 0.59 pence per minute to 4.50 pence per minute.
• The call set-up fee is increasing by just over 1p.
• The monthly charge for each of its calling feature services increasing by 79p to £2.50 per month.
• Packs of 2-4 calling features (call waiting, call barring etc.) rising by £1.57 to £5 per month.
• Packs of 5 or more calling features increasing by £2.10 to £7 per month
The move was taken after the customer complaints against medical centers and NHS departments using 0844 and 0800 uk numbers, as customers think they should not be charged more to call for medical help.